Safe Care Services at Elreg House.

Every member of our team working in our home, from managers and carers to administrative and domestic staff, receives up to date dementia care training and on-going education. Our experienced staff know that developing an in-depth understanding of our dementia residents can create a better qualify of life for them.

The home and any equipment are well maintained and Angelina and the care team look for ways to improve safety.

There are always enough staff on duty with the skills needed to make sure the residents are safe.

The care team make sure all residents are protected from being bullied, harassed, harmed or abused.

Staff deal with incidents and accidents quickly and openly (and investigate them if necessary) and they learn from mistakes.

Staff focus on residents’ abilitites , allowing residents as much freedom as possible to do the things they want to do – regardless of their disability or other needs.

Staff give medicine safely and store it correctly. .

The home is kept clean and hygienic to prevent any risk of infection to residents.